Bilingual Collections / Customer Service Clerk

Posted On: March 19, 2018

Mystical Distributing Company Ltd is seeking a bilingual collections / customer service clerk to start immediately. Candidates will be responsible for the collection of outstanding accounts receivables, monitoring of customer accounts, and to provide timely and effective resolutions to escalated billing and collection issues. The Collections Agent will act as the first port of call for internal and external contacts regarding basic queries to clarify facts, and exchange information. Other responsibilities will include checking accounts in arrears to ensure that appropriate actions are taken, contacting customers to seek payment, monitoring their progress of payment, maintenance of accurate data analysis documents, and the co-ordination of activity between our Sales team. Candidates need to have excellent computer and customer service skills. The customer service duties will include answering phones, taking and processing orders, follow up with customers, serve walk in’s and other administrative tasks as required. This position is full-time and overtime will be required during our busy season. Must be organized and have attention to detail. Only candidates who are fully bilingual in both official languages need apply. Wage will be TBD based on experience.

Mystical Distributing Company Ltd offers a competitive salary package, an incredible work environment, and career advancement opportunities.

Mystical Distributing company is committed to providing a barrier-free environment for all our customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

Job Type: Full-time

Please email resume to:  elaine@mysticaldistributing.com

Mystical Distributing Company Ltd
6 Foster Stearns Road
Trenton, Ontario K8V 5R5
613-394-7056


Job Details

Employer: Mystical Distributing Company LTD

Language: Bilingual

Job Skills

Work Experience:
Customer Service,

General Skills and Training:
interpersonal skills, pay close attention to detail, problem solving,

Computer Skills:

Attached Files

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